Terms and Conditions

Terms and Conditions

Effective Date: 29 September 2025
Website: www.smartbookin.org
Company: SmartBookin (“we,” “our,” “us”)


1. Acceptance of Terms

By accessing or using SmartBookin, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, you may not use the platform.


2. Services Provided

SmartBookin is a SaaS-based appointment booking platform that allows businesses to manage bookings, staff, services, and customers. Features may change or improve over time without prior notice.


3. Eligibility

You must be at least 18 years old and capable of entering into legally binding agreements to use our services.


4. User Accounts

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You agree not to share your account access with unauthorized users.

  • You are responsible for all activities under your account.


5. Subscription & Payments

  • SmartBookin may offer free trials and paid subscription plans.

  • All fees are displayed in South African Rand (ZAR) unless stated otherwise.

  • Subscriptions automatically renew unless cancelled before the renewal date.

  • Payments are non-refundable except as required by law.


6. User Responsibilities

You agree not to:

  • Use SmartBookin for unlawful or fraudulent purposes.

  • Upload harmful code, spam, or content that violates laws or third-party rights.

  • Resell or redistribute SmartBookin without our consent.


7. Data & Privacy

We respect your privacy. Please review our [Privacy Policy] (to be linked) to understand how we collect, use, and protect your data.


8. Intellectual Property

All software, content, and branding associated with SmartBookin remain our property. You are granted a limited, non-exclusive license to use the platform for your business.


9. Limitation of Liability

SmartBookin is provided “as is.” We do not guarantee uninterrupted service or that the platform will be error-free. We are not liable for any direct, indirect, or incidental damages arising from your use of the platform.


10. Termination

We may suspend or terminate your account if you violate these Terms or misuse the service. You may cancel your subscription anytime from your account settings.


11. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved under South African jurisdiction.


12. Changes to Terms

We may update these Terms at any time. Continued use of SmartBookin after changes indicates acceptance of the updated Terms.


13. Contact Us

For any questions about these Terms, contact us at:
???? info@smartbookin.org